Nemachat adalah platform all-in-one untuk customer support dan sales yang memungkinkan Anda mengelola chat dari WhatsApp, Instagram, Email, dan channel lainnya dalam satu dashboard. Dilengkapi dengan CRM terintegrasi, lead tracking, dan automasi untuk meningkatkan penjualan.

Apakah Nemachat gratis?

Ya, Nemachat menawarkan akses gratis dengan fitur terbatas tanpa batas waktu. Anda dapat mulai menggunakan Nemachat tanpa kartu kredit dan upgrade ke paket berbayar kapan saja untuk mendapatkan fitur lengkap.

Channel apa saja yang didukung Nemachat?

Nemachat mendukung berbagai channel komunikasi termasuk WhatsApp Business API, Instagram Direct Message, Email, dan channel lainnya. Semua pesan masuk dari berbagai channel dapat dikelola dalam satu unified inbox.

Apakah Nemachat memiliki fitur CRM?

Ya, Nemachat dilengkapi dengan CRM terintegrasi yang memungkinkan Anda mengelola data pelanggan, melacak leads, membuat pipeline penjualan, dan menganalisis performa tim Anda dalam satu platform.

Bagaimana cara mulai menggunakan Nemachat?

Anda dapat mulai menggunakan Nemachat dengan mendaftar gratis di app.nemachat.com/register. Proses registrasi cepat dan mudah, tanpa memerlukan kartu kredit. Setelah mendaftar, Anda bisa langsung menghubungkan channel komunikasi Anda.

All-in-One Platform for Support & Sales

Manage Chat, CRM, and Leads. All Customer Interactions in One Dashboard.

Reply to chats from WhatsApp, Instagram, Email, and other channels. Manage customer data in CRM, and track potential leads. All in one easy-to-use platform.

Start for Free Google Play

Why Choose Nemachat?

We designed Nemachat for growing businesses that just want things done. Focus on human interactions, backed by invisible technology.

Simple UX: New agent training takes less than 15 minutes.

Stable Integration: Connections to WhatsApp & Marketplaces are always on.

Built-in CRM: Know your customers before they even say hello.

Competitive Pricing: Enterprise features at a startup price.

Advanced Features, Simple Interface

We build the features you actually need to run an efficient customer service operation.

Unified Inbox

Combine WhatsApp, Instagram DMs, Email, and Telegram into one clean interface.

Outcome 3x faster response time.

Customer CRM

Automatically and neatly store chat history, contact data, and custom customer notes.

Outcome 100% more personalized service.

Dashboard Analytics

Monitor CS team performance, average response times, and chat volume in real-time.

Outcome Data-driven business decisions.

Multi-Agent Support

Chaos-free team collaboration. Assign chats, write internal notes, and track statuses.

Outcome Zero missed chats.

Automation & Routing

Coming Soon

Smart bots to answer FAQs and route chats to the right agent based on expertise.

Outcome Save 40% of manual work time.

API Integrations

Connect Nemachat with your internal database, logistics, or inventory systems.

Outcome Seamless business workflow.

CRM & Lead Management

Manage Multiple Cases per Lead Easily

One lead can have various distinct cases. For instance, the same lead could have a case for product A, product B, and follow-up support. Everything is neatly managed inside a complete CRM profile.

Multiple Cases per Lead

One lead can have many different cases. Track all interactions, history, and status in a single profile.

Automated Lead Scoring

System automatically assesses lead potential based on interactions, engagement, and behavior.

Pipeline Management

Pipeline visualization from new lead to closing. Easily track progress of each case.

Activity Timeline

Complete history of all interactions: chat, email, call, meeting. No information is missed.

Use Case Example

Lead "PT ABC" has 3 cases: (1) Product X inquiry, (2) Product Y demo follow-up, and (3) Technical support. All cases are visible in a unified dashboard with individual statuses and timelines. Sales & support teams can seamlessly collaborate without losing context.

Perfectly designed for:

SMEs & Online Shops

Startups & SaaS

Customer Service Teams

Digital Agencies

High-Volume Businesses

Revenue Growth

Last 12 months

+127%

100% 75% 50% 25% 0%

Jan Mar May Jul Sep Nov

Faster Response

+40%

Conversion Rate

24/7

Availability

Real Impact for Your Business

Not just a chat tool, Nemachat is a strategic investment for revenue growth.

Faster Response

With a centralized inbox, no more time is wasted switching between apps.

24/7

Customer Support

Automation handles basic questions while your team is resting.

Sales Conversion

Fast responses increase trust and closing possibilities.

Monitored Data

All interactions are neatly recorded for evaluation and strategy.

Take a Peek Inside Nemachat

An interface designed for speed and ease of use.

nemachat.com

Mobile App

Reply to Customer Chats From Your Phone

Built for CS agents to reply to WhatsApp, Instagram, and other channels on the go — owners and supervisors can use it too. Download the Nemachat app now.

GET IT ON Google Play

"Our response rate increased from 45% to 85% in 1 month."

A case study of a local fashion brand using Nemachat's auto-assign feature.

20+

Active Businesses

100K+

Chats Processed

Security is a Priority

Your customer data is safe with us.

End-to-End Data Encryption

Secure Cloud Infrastructure

Daily Automatic Backups

99.9% Uptime SLA

Connect with Your Favorite Tools

Nemachat is not an isolated island. We integrate with your sales ecosystem.

WhatsApp Lite

WhatsApp Business

Instagram

Messenger

WebChat

Soon

Custom API

Pricing

Choose Your Plan

Start for free, upgrade anytime according to your business needs

Free

To start trying NemaChat

Rp 0

/month

1x WhatsApp Lite
1x Messenger
1x WebChat
Full CRM & Pipeline
Basic Analytics & Reports

Start for Free

Popular

Starter

For growing businesses

Rp 150.000

/month

1x WhatsApp Lite
1x WhatsApp Business
5x Messenger
5x Instagram
5x WebChat
5x Telegram
Full CRM & Pipeline
Advanced Analytics & Reports

Subscribe Now

Business

For teams and large businesses

Rp 500.000

/month

10x WhatsApp Lite
10x WhatsApp Business
10x Messenger
5x Instagram
10x WebChat
10x Telegram
Full CRM & Pipeline
Advanced Analytics & Reports

No contracts, cancel anytime

Free setup & onboarding

24/7 Support